Privacy Policy

Who We Are

APX Accounting provides bookkeeping, controller, fractional CFO, payroll, reporting, and finance-operations advisory services for businesses in Canada, with a primary focus on organizations in Ontario and the Greater Toronto Area.

When we refer to "APX Accounting," "we," "us," or "our," we mean APX Accounting and the personnel, contractors, and service providers who support the operation of this website and our client communications.

Information We Collect

We collect information that you choose to provide to us directly, information generated when you interact with our website, and limited technical information that helps us operate, secure, and improve the site.

• Contact and business information such as your name, work email, phone number, company name, and the services you are interested in.
• Inquiry details you submit through contact forms, booking flows, scheduling requests, or follow-up emails.
• Technical and usage information such as browser type, device type, general location, pages visited, referral source, and timestamps.
• Cookie and consent preferences used to remember your settings and support site analytics or functionality where enabled.

How We Use Personal Information

We use personal information only for reasonable business purposes connected to the operation of our website and the delivery, marketing, and support of our services.

• To respond to your inquiries and communicate with you about bookkeeping, controller, CFO, payroll, reporting, automation, or related service requests.
• To schedule consultations, manage bookings, and follow up on requests you initiate.
• To improve our website, service messaging, accessibility, and user experience.
• To maintain records, secure the site, detect misuse, and protect our systems, visitors, and business.
• To comply with legal, regulatory, tax, accounting, or professional obligations that apply to us.

Consent and Legal Basis

Where required, we rely on your consent to collect, use, and disclose personal information. In other cases, we may collect, use, or disclose information where it is reasonably necessary to operate our business, fulfill your request, protect our legitimate interests, or comply with legal obligations.

If you provide us with someone else's information, you are responsible for ensuring that you have the authority to do so and that the information is accurate.

Cookies and Analytics

We use essential cookies and similar technologies needed to operate core website functionality. With consent, we may also use analytics or performance tools to understand traffic patterns, content engagement, and user experience.

You can manage non-essential cookie preferences through our website controls where available. Disabling some technologies may affect portions of the user experience but should not prevent access to core informational content.

How We Share Information

We do not sell personal information. We may share information only in limited circumstances where it is reasonably necessary to operate our business or comply with the law.

• With website hosting, cloud infrastructure, scheduling, communications, analytics, or security providers who process data on our behalf.
• With professional advisors such as legal, accounting, compliance, or insurance advisors where reasonably necessary.
• If required by law, court order, regulatory request, or professional obligation.
• In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality protections.

Retention, Safeguards, and Cross-Border Processing

We retain personal information only for as long as it is reasonably necessary for the purposes described in this policy, to maintain appropriate business records, or to satisfy legal, tax, accounting, and regulatory requirements.

We use administrative, technical, and physical safeguards that are appropriate to the sensitivity of the information, including access controls, vendor controls, secure account practices, and measures designed to reduce unauthorized access, disclosure, alteration, or loss.

Some service providers may store or process information outside your province or outside Canada. Where that occurs, your information may be subject to the laws of the jurisdiction where it is processed.

Your Rights and Choices

Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent where processing is based on consent, or ask questions about how we handle your information.

To make a privacy request, contact us using the information below. We may need to verify your identity before responding.

Children, Third-Party Links, and Changes

Our website is intended for business owners, operators, and adult decision-makers. It is not directed to children under the age of majority in their jurisdiction.

Our website may contain links to third-party websites, booking tools, or resources. Those third parties operate independently and have their own terms and privacy practices.

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.